What we fix
What we help with in Thornlie
Tap any of these to read more, or just call and describe the problem in your own words.
Slow or broken computer
Laptops and desktops, Windows and Mac.
Patient help for seniors
No rushing, no jargon, and no question is ever silly.
Wi‑Fi dropping out
Dropping out, crawling along, or not connecting at all.
Printer won't print
Printers are the most frustrating thing in the house.
Viruses and scary pop-ups
If your computer is doing something that feels wrong, don't panic and don't call the number on the screen.
Phones and tablets
iPhones, Android phones, iPads and tablets.
Coming to Thornlie
From Southern River we're usually in Thornlie within about ten minutes.
Thornlie is an established suburb with a lot of long-time residents, and many of the people we help here have had the same computer, and the same printer, for a good few years. We're happy to keep older equipment going where it makes sense, and honest about when it doesn't.
If you're near Thornlie Square, the Forest Lakes end, or anywhere in between, we can be there at a time that suits you, and there's nothing for you to unplug or carry anywhere.
Nearby suburbs we also visit
- Southern River
- Canning Vale
- Huntingdale
- Gosnells
- Langford
- Lynwood
And everywhere in between. If you're not sure, call 0448 040 861 and ask.
How it works
Three simple steps
Call or send a message
Tell us what's going wrong in your own words.
We come to your home
At a time that suits you. Nothing to unplug, nothing to carry anywhere.
Fixed and explained
Price agreed before we start. Everything explained in plain English.
What it costs
Simple prices, agreed before we start
No call-out fee. You'll hear the price and say yes before any work begins.
Home visit
$120 first hourThen $60 per extra half hour, only if you agree first. Most visits are done in the first hour.
Seniors Card or pension
$110 first hourJust show your card.
Phone or online help
$59 up to 30 min$89 for up to an hour, for quick things that don't need a visit.
See all prices, plans and gift vouchers. Weekends and after 5pm add $50. If we can't make anything better, you don't pay for the visit.
Common questions
Things people ask us
Do you come to Thornlie?
Yes, all of Thornlie, including Forest Lakes.
Can you help with my old printer?
Often yes. If it really can't be made to work with a newer computer or phone, we'll tell you straight and help you pick a simple replacement.
Need a hand in Thornlie?
Call or text, and a real person answers. Or send a message and we'll call you back.