What we fix
What we help with in Southern River
Tap any of these to read more, or just call and describe the problem in your own words.
Slow or broken computer
Laptops and desktops, Windows and Mac.
Patient help for seniors
No rushing, no jargon, and no question is ever silly.
Wi‑Fi dropping out
Dropping out, crawling along, or not connecting at all.
Printer won't print
Printers are the most frustrating thing in the house.
Viruses and scary pop-ups
If your computer is doing something that feels wrong, don't panic and don't call the number on the screen.
Phones and tablets
iPhones, Android phones, iPads and tablets.
Coming to Southern River
We're based right here in Southern River, so getting to you is easy.
Southern River is where Lights Tech Help lives. We know the streets between Ranford Road and Southern River Road, and for most homes here we're only a few minutes away. That makes it easy to pop back if something needs a second look.
A lot of homes in this part of Perth are newer builds with the modem tucked in a cupboard at one end of the house. If the Wi‑Fi is fine in the kitchen and hopeless in the back bedroom, that's a common one and we can fix it.
Nearby suburbs we also visit
- Huntingdale
- Gosnells
- Canning Vale
- Harrisdale
- Piara Waters
- Thornlie
And everywhere in between. If you're not sure, call 0448 040 861 and ask.
How it works
Three simple steps
Call or send a message
Tell us what's going wrong in your own words.
We come to your home
At a time that suits you. Nothing to unplug, nothing to carry anywhere.
Fixed and explained
Price agreed before we start. Everything explained in plain English.
What it costs
Simple prices, agreed before we start
No call-out fee. You'll hear the price and say yes before any work begins.
Home visit
$120 first hourThen $60 per extra half hour, only if you agree first. Most visits are done in the first hour.
Seniors Card or pension
$110 first hourJust show your card.
Phone or online help
$59 up to 30 min$89 for up to an hour, for quick things that don't need a visit.
See all prices, plans and gift vouchers. Weekends and after 5pm add $50. If we can't make anything better, you don't pay for the visit.
Common questions
Things people ask us
Are you really local to Southern River?
Yes. It's our home base, and we visit homes all over the Perth metro area from here.
How soon can you come?
Call us and we'll find a time that suits you. Being local, we can often be there quickly.
Need a hand in Southern River?
Call or text, and a real person answers. Or send a message and we'll call you back.